MSP owner diagnostic

How dependent is your MSP on you?

A practical 20-question assessment of owner dependency, management depth, commercial control, operational maturity and exit readiness.

No email required to see your initial result.
01 See the dependency Identify where decisions, relationships or knowledge still rely on you.
02 Find the constraint See which of five business areas is most likely to hold you back.
03 Know what to address Leave with practical priorities, not a generic maturity score.
What the scorecard measures: 20 questions across five areas
01 Owner independence Whether you could step away for four weeks, and how far escalations, pricing decisions and key customer relationships still depend on you.
02 Management depth Whether your leadership team has clear accountability and KPIs, who deals with people issues, and whether someone else could run the business for 90 days.
03 Commercial control Whether you know margin by customer, how standard your pricing is, how you handle unprofitable customers, and whether new business is won without you selling.
04 Operational maturity How well your processes are documented and followed, how actively the service desk is managed, whether your PSA data can be trusted, and how standard onboarding, offboarding and renewals are.
05 Exit readiness The quality of your customer contracts, how readily you can evidence MRR and adjusted EBITDA, your exposure to one major customer, and whether a buyer could take control without you staying on.
Before you begin

This is a diagnostic, not a personality quiz.

Answer for how the business works today, not how you want it to work. There are no trick questions and no perfect MSP. The useful result is the honest one.

20 questions About 5 minutes Initial result instantly No email gate
Question 1 of 20 5%
Question 1

Why this matters

Your initial result
0 out of 100

Primary constraint

Your five areas

See what to address first.

Get the full breakdown: your two biggest constraints and the three areas I would look at first.

Your answers stay in this browser. Nothing is submitted or emailed, and you can view your full breakdown without entering contact details.

Scorecard responses are confidential to MSP Clarity and are not shared with an acquirer. Follow-up and marketing are both optional and off by default. See the Privacy Policy.
This scorecard is an indicative business diagnostic. It is not a valuation, financial recommendation, legal opinion or substitute for acquisition due diligence.
Your full breakdown

What I'd address first.

MSP Clarity Private Advisory

Sometimes the useful thing is another experienced pair of eyes.

I keep my private advisory portfolio deliberately small. If you want an experienced second chair around the decisions that matter, get in touch to discuss availability.

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Your score indicates patterns worth examining. It does not establish what a buyer would pay, whether a transaction would complete, or whether legal, financial, tax, cyber or technical due diligence would identify additional issues.